I interacted with Sedi for about 4 years, and she was my Senior Manager. During our time together, Sedi took every opportunity to give me operational performance coaching. At first people would think I’m fighting when I talk because of my selection of words and facial expressions. I would not get buy in and support from people, and I struggled to achieve my objectives due to this limitation that I had.

• • I used to have the following negative beliefs about myself:
  • “People will never understand me, and I will never change myself for them”
  • “I am not fighting, this is how I talk and this is how I express myself”

Through coaching with Sedi, I now believe that:

• •  I can express myself with ease, and get my point across.
  •  I am confident, and I am believable because I believe.
  •  I am courageous

My relationship with my colleagues improved for the better. I developed the courage to approach my superiors and position my ideas with confidence, and my superiors started to see the value that I brought to the team and endorsed my recommendations.

I felt good as an individual and really felt like I was part of a team and contributing positively to team success.
The relationship with my direct reports also started to improve and I started getting the performance results that I always wanted.

There was a time when my team (made up of 5 teams – 60 individuals) occupied top performer spot for 3 consecutive months!