I interacted with Sedi for about 4 years while working at one of the big financial institutions. I was very young in my career and as such I was very oblivious to the intrapersonal and personal skills, I was lacking to be effective in my role as a people leader and set up to fail in future roles. Sedi regularly provided me with operational performance coaching, and on occasion life coaching as well.
I used to struggle with:

• Communicating effectively – I lacked good verbal, written communication and was never aware of how my body language also affected my ability to communicate well. This became
  an obstacle between me and my team and resulted in poor performance results.
• Planning – I failed to plan effectively and organize myself to meet my deliverables. I would plan but struggle to implement effectively.
• Performance management – I lacked the understanding of the importance of performance managing people. I always thought “we are all adults, and we know what we need to do”.
  Through coaching with Sedi, I am now able to do the following:
  • Easily express myself with different kinds of people at different roles/levels, i.e. Juniors or Executives. I no longer presume “people understand what I mean” to say. I now have the
    confidence to communicate and I get the desired results.
  • I am now able to plan effectively and this has helped me successfully oversee the implementation of business critical projects. I now believe that I am a capable planner and I
    have full trust in my ability to carry out these tasks for my employer.
  • I understand the importance of supporting my team to perform optimally and I am now able to help each individual in my team to apply their own strengths for the benefit to achieve set targets and departmental goals.
• Some of the highlights that resulted from Sedi’s coaching include:
  • Promotion into leadership roles, first as a operations team leader and then a manager.
  • Exploring and adapting to different professions while also acquiring technical skills that that have enabled me to be more dynamic and perform in roles that are not only operational in
    nature i.e. Business Analysis, Data Management, Product Owner.
  • I have been awarded the Standard Bank Of South Africa Mark of Excellence for exemplary leadership. This award is given to top performing individuals within the bank.
  • Enhanced interpersonal skills that continue to me in building relationships.